SAP division
Your S/4HANA estate shouldn't need a hero every month end.
Development, functional support and optimisation for live S/4HANA landscapes — the unglamorous work of making an ERP that already exists behave predictably.
What usually goes wrong
The problems we get called about.
- A process that breaks every close.The same journal, the same interface, the same three people staying late. Nobody has had time to find out why, so it has become routine.
- Custom code nobody understands.Written by a contractor who left, documented nowhere, now blocking an upgrade because nobody can say what it does.
- Performance that got slowly worse.A report that took four minutes now takes forty. No single change caused it, which is exactly why nobody has fixed it.
- An upgrade that keeps slipping.Every assessment comes back saying the custom objects need remediation first, and the remediation never gets funded.
- Users working around the system.Spreadsheets have appeared. People have stopped raising tickets because nothing happened the last three times.
What's included
Scope, in plain terms.
- Functional support.Process issues, configuration, user problems, month-end failures — diagnosed and resolved rather than logged.
- Technical development.ABAP, CDS views, OData services, Fiori extensions, interfaces. Written to standards, reviewed, documented.
- Defect resolution.Root-cause analysis on recurring incidents, with a written explanation of why it happened.
- Performance optimisation.Expensive queries, long-running jobs, reports that have degraded over time.
- Upgrade and remediation support.Custom object assessment, clean-core remediation, regression support.
- Enhancements.Controlled changes delivered through your existing transport and approval process.
A good proportion of SAP custom development exists because standard functionality was never properly explored. Finding that out is cheap. Discovering it after go-live is not.
Free, no obligation
Let's look at one problem properly.
One problem area, examined by an engineer. You get a written findings note and a fixed-price proposal. No charge, no obligation.
Book a 45-minute technical review →